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Deutsche Gesellschaft fur Internationale Zusammenarbeit (GIZ) in Ukraine

For our programme Support to the Decentralisation Reform in Ukraine, U-LEAD | Ukraine - Local Empowerment, Accountability and Development Programme we are looking for a Receptionist (full time 100%) to work in Kyiv

Ukraine has put decentralisation and regional development as a top priority on its political agenda. It is aimed at promoting a viable local self-government and thus bringing a positive change to the people's life. The Ministry of Regional Development, Construction, Housing and Communal Services (MinRegion) holds responsible for this milestone reform process. Its success greatly depends on the support of all stakeholders involved which is not least created through transparent communication and dialogue that help raise the awareness about the positive effects of the reform.

U-LEAD with Europe: Ukraine - Local Empowerment, Accountability and Development Programme is a multi-donor action of the European Union and its member states Denmark, Estonia, Germany, Poland and Sweden which supports the Decentralisation Reform in Ukraine. GIZ is implementing the U-LEAD with Europe programme in all 24 oblasts of Ukraine and established its main office in Kyiv (the "House of Decentralisation") in an open space plan which includes different projects that support the Decentralisation Reform in Ukraine.

The receptionist performs the following tasks:

Phone and reception services

  • answers and accepts phone calls and messages in a professional manner
  • maintains a callback list of all incoming calls which cannot be taken by the relevant staff member
  • operates the entrances as well as the answering machine appropriately
  • ensures that visitors are comfortable (e.g. by offering newspapers, refreshments etc.)

Office work and services

  • ensures creation and/or regular updating of a list of contacts and addresses (telephone, fax, email)
  • registers, sorts and distributes incoming and outgoing correspondence (letters, fax, parcels, etc)
  • manages the availability of periodicals at the reception area

Other duties/additional tasks

  • performs other duties and tasks at the request of management

Required qualifications, competences and experience


  • higher education
  • excellent command of English, Ukrainian, Russian Language
  • knowledge of German language is an additional asset

Professional experience

  • at least 1-3 years of professional experience in a comparable position

Other knowledge, additional competences

  • good working knowledge of computer applications and ITC technologies (MS Office, phone, fax, email, internet, technical equipment for meetings and conferences, etc.) polite and professional appearance and approach in dealing with visitors and staff in the "House of Decentralisation"
  • willingness to upskill as required by the tasks to be performed - corresponding measures are agreed with management
  • excellent skills in cross - cultural communications


Starting as soon as possible. The contract duration is until the end of December, 2019.

GIZ is an equal opportunity employer and offers an attractive and challenging working environment with opportunities for skill enhancement.

We are looking forward to your application in English, comprising a cover letter explaining your motivation and your CV to HR-UA@giz.de until 06.09.2018.