On 16 August, an ASC was solemnly opened in Luzhany urban-type settlement of the Mamayivska AH in the Chernivtsi Oblast. It will provide hromada residents with more than 100 types of administrative services, including the most necessary in the AH: passport issuance, notarial services, retirement services, land and local services, as well as business and real estate registration.
The hromada’s cooperation with the U-LEAD with Europe Programme resulted in a comprehensive approach to the creation of a system of administrative services, since before the ASC establishment, hromada residents had to apply to the ASC in Chernivtsi, located at more than 20 km distance.
The new ASC has nine workplaces, and all employees have received advanced training specifically designed by Ukrainian, Swedish and Estonian experts of the Programme. The ASC of the Mamayivska hromada was one of the first in Ukraine to receive a modern “Vulyk” software complex for ASC’s work automation, developed by the EGOV4UKRAINE project, implemented within the framework of the U-LEAD with Europe Programme.
The renovation of the premises was carried out by the hromada itself. In addition, the AH plans to purchase equipment to issue IDs and foreign passports in the ASC. The Mamayivtsi village, hromada’s administrative centre, plans to open a territorial unit of the ASC, which is being arranged by the AH on its own.
The Mamayivtsi ASC is another example of effective cooperation between the hromada and the U-LEAD with Europe Programme.
Roman Matviychuk, regional coordinator of the U-LEAD with Europe Programme: “We are extremely grateful for the fruitful cooperation that resulted in the opening of a modern ASC, and we congratulate the residents of the Mamayivska hromada. I am sure that the new Centre will significantly improve the quality of life in the hromada and positively influence further development of both the AH and the region.”
Natalia Katryuk, head of the Mamayivska AH, expressed her gratitude to the partners from the U-LEAD with Europe Programme: “Due to the opportunity to participate in the Programme, a modern and comfortable administrative service centre appeared in the hromada. We are extremely pleased that now our residents will be able to take an active part in hromada development and receive quality administrative services. We are grateful to the international partners and Programme experts for their contribution to the development of our region.”
It should be mentioned that within the Roll-Out Phase of the U-LEAD with Europe Programme’s support to improved administrative service delivery, up to 600 ASCs will be established and modernised in the hromadas of Ukraine by the end of 2020.